cq66's Privacy Policy
Your personal information is completely safe with us. Learn in detail here how cq66 collects, uses, and protects your data.
cq66 ("we", "us", or "platform") is a safe and reliable online gaming platform in Bangladesh. This privacy policy will inform you about what kind of information we collect when you use cq66's website or services, how we use that information, who we share it with, and what steps we take to protect your data. Please read this policy carefully. By continuing to use our services you are agreeing to the terms of this policy. If you have any questions about this policy, contact us at [email protected].
What Information We Collect
cq66 collects only the information needed to provide you with the best gaming experience and to keep our services secure.
Identity Information
At the time of account registration we collect your name, date of birth, email address, and mobile number. Additional identity document details may also be requested for age verification.
Financial Information
Your bKash, Nagad, Rocket, or Upay transaction details are collected for deposits and withdrawals. We never store your full bank account or card number.
Usage Information
Your gaming activity, betting history, login times, device type used, and browser and operating system information are collected automatically.
Location Information
We determine your general geographic location through your IP address. This is used for fraud prevention and proper delivery of services.
How We Collect Information
Directly From You
You provide information directly when filling out registration forms, managing your account, requesting deposits or withdrawals, and contacting us.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies. These save your session, remember preferences, and help analyze website performance. You can disable cookies in your browser settings, though this may reduce some functionality.
From Third Parties
We may collect a limited amount of information from approved third parties for the purpose of identity verification and fraud prevention. This process is fully controlled and contractual.
Purpose of Using Your Information
cq66 uses your information only for the following legitimate purposes:
Service Operations
For creating and managing accounts, processing transactions, and keeping the gaming environment secure.
Security and Verification
To verify identity in order to prevent fraud, money laundering, and access by minors.
Customer Support
To effectively resolve your requests and complaints through live chat or email.
Improvement and Analysis
To improve the quality of our services, add new games, and further enhance the user experience.
Relevant Notifications
To inform you about promotional offers, new games, and special events, with your consent.
Legal Obligations
To comply with applicable laws and regulations and to respond to requests from relevant authorities.
Information Sharing and Disclosure
We Do Not Sell Your Information
cq66 never sells, rents, or provides your personal information to third parties for marketing purposes. You retain full control over your information.
Limited Sharing Situations
Limited information may be shared in the following circumstances:
- Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay.
- Technology Partners: Contracted service providers who operate the platform, working under strict confidentiality obligations.
- Legal Requirements: Disclosure of information in compliance with applicable law pursuant to a court order or government directive.
- Fraud Prevention: Cooperation with relevant authorities in investigating unlawful activity.
Business Changes
In the event of any merger, acquisition, or asset transfer, user information may be transferred. You will be notified in advance and this privacy policy will remain in effect.
Information Security Measures
cq66 uses the highest industry-standard security technologies to protect your information.
SSL Encryption
256-bit SSL/TLS encryption is used for all data transmission.
Data Encryption
All sensitive information stored is kept in encrypted form in the database.
Access Control
Only authorized personnel can access information through a strict authentication process.
Regular Audits
Our security systems are regularly reviewed and tested.
Information Retention Period
Retention Principles
cq66 retains your information only for as long as is necessary to fulfill the purpose for which it was collected, or up to the time limit set by applicable law. All relevant information is maintained while your account remains active.
After Account Closure
Even after an account is closed or deactivated, information necessary to meet legal obligations, resolve disputes, and enforce our agreements may be retained for a specified period. After the designated period, information is securely deleted or anonymized.
Transaction Information
Records of financial transactions are retained in accordance with applicable regulatory requirements. These records may also be used for accounting and audit purposes.
Your Rights
As a cq66 user, you have the following rights regarding your personal information:
Right to Access
You may request at any time to know what information we hold about you. We will provide you with a copy within a reasonable time.
Right to Correction
If the account information we hold is incomplete or incorrect, you may request that it be updated.
Right to Deletion
In certain circumstances you may request that your personal information be deleted. This may not apply where legal obligations exist.
Right to Object to Processing
You may object at any time to the use of your information for marketing purposes and we will respect that.
Right to Data Portability
You may request to receive your information in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances you may request a temporary restriction on the processing of your information.
How to Exercise Your Rights
To exercise any of the above rights, email [email protected] or contact us through 24/7 live chat support. We will verify your request and respond within a reasonable time.
Minors and Age Verification
Restriction for Persons Under 21
cq66's services are for persons aged 21 or above only. We do not knowingly collect or store information from minors. If we become aware that a user is under 21, their account will be closed immediately and the associated information will be deleted.
Age Verification Process
At registration or when withdrawing a large amount, we may request identity document details for age verification. This verification process is essential to ensuring responsible gaming. Document information provided for verification is stored securely and used solely for this purpose.
International Data Transfers
International Processing
Due to the location of our servers and technology partners, your information may be processed outside Bangladesh. In such cases we ensure that appropriate security measures are in place and that your information is handled in a manner consistent with this policy.
Protective Agreements
When sharing information with third parties, we execute Data Processing Agreements (DPA) that ensure they will handle your information in accordance with this privacy policy.
Policy Changes and Updates
Policy Update Process
cq66 may update this privacy policy from time to time. For any significant changes, we will notify you by email or through the platform. Continued use of the service after changes will be considered acceptance of the new policy.
Date of Last Update
The latest version of this privacy policy was published in January 2026. Contact us to obtain previous versions.
Contact and Complaints
Questions and Concerns
If you have any questions, concerns, or complaints about this privacy policy, you may contact our data protection team. We are committed to resolving your matter as quickly as possible.
Privacy Contact
Email: [email protected] | 24/7 Live Chat Support (in Bengali) — connect via the chat button at the bottom right of any page
Related Policies
Also read our other policies that define your rights and responsibilities:
- Terms and Conditions — Full terms for using the service.
- Responsible Gaming — Safe gaming habits and setting limits.
- About Us — Introduction to and purpose of the cq66 platform.
- FAQ — Answers to frequently asked questions.